fbalee Terms and Conditions

fbalee provides online betting and casino gaming services for all adult users in Bangladesh. By using this platform, you agree to the following conditions:

• You are joining the fbalee platform voluntarily and with full awareness, and you are accepting these Terms without any form of coercion or pressure.
• You acknowledge that online gaming involves financial risk and that there is a possibility of losing all deposited funds.
• These Terms may be updated at any time. Continued use of the platform after any changes will be considered acceptance of the revised Terms.
• fbalee services are for personal and recreational use only — commercial use is strictly prohibited.
• No content, software, or design from the platform may be copied, distributed, or reused without permission.

When opening an account with fbalee, you must provide accurate and complete information. Each individual may operate only one account.

2.1 Registration Requirements

• The name, address, phone number, and email provided during registration must be truthful and current.
• Opening multiple accounts under the same person's name is strictly prohibited. If this rule is violated, all accounts will be suspended.
• Keeping your account password confidential is entirely your responsibility. You must not allow anyone else to use your account.
• If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.

2.2 Identity Verification

fbalee reserves the right to verify identity at any time using a national ID card, passport, or other documents. Withdrawals may be held until verification is complete.

• Falsely stating your age during registration is considered fraud and will result in immediate account closure.
• Funds held in the account may be forfeited if it is proven that the member is underage.
• fbalee is committed to preventing underage gaming and recommends the use of parental control tools where needed.

fbalee offers various bonuses and promotional offers. Each offer has its own terms and conditions, which are stated on the relevant promotion page.

4.1 Welcome Bonus

• New members receive a 200% bonus on their first deposit — up to a maximum of ৳8,000.
• For example: depositing ৳1,000 gives a ৳2,000 bonus (total ৳3,000); depositing ৳10,000 gives a ৳8,000 bonus (total ৳18,000).
• A wagering requirement must be met before the bonus can be withdrawn: the bonus amount must be wagered 20 times.
• The welcome bonus can only be received once per account.
• If multiple accounts are opened to claim the bonus, all accounts will be closed and any winnings will be forfeited.

4.2 General Bonus Terms

• Bonus funds cannot be withdrawn directly — they may only be used for betting.
• If the wagering requirement is not met within the set time limit, the bonus will be cancelled.
• fbalee reserves the right to modify, suspend, or cancel any promotional offer at any time.
• fbalee's decision regarding the granting or rejection of any bonus is considered final.

5.1 Deposits

• The minimum deposit amount is ৳200 (applicable for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposits can be used for betting as soon as they are credited to your account.
• Deposits made through third-party payment methods are not accepted — the account must be registered in the depositor's own name.

5.2 Withdrawals

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are typically processed within 10 to 45 minutes.
• Withdrawals must be made using a registered payment method — verification is required before using a new method.
• Withdrawals may be temporarily held during the verification process or in cases of suspicious activity.
• Applicable taxes or charges on withdrawals may be imposed where relevant, and these are the member's responsibility.

All gaming activity on fbalee is conducted in accordance with the following rules:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Bets that remain incomplete due to a technical error will be considered void and the stake will be refunded.
• Game software uses tested and certified random number generators (RNG) — results are completely fair.
• For cricket, football, and other sports betting, official results are considered final.
• If a match or event is postponed, fbalee will decide how to settle the bet based on the circumstances.
• Live betting odds may change at any moment — it is the member's responsibility to check the current odds before confirming.

The following activities are strictly prohibited on the fbalee platform. Violations may result in account closure and forfeiture of funds:

• Using the platform for money laundering, fraud, or any illegal purpose.
• Conducting gaming activity using bots, automated software, or artificial intelligence.
• Attempting to gain an unfair advantage by exploiting system vulnerabilities or technical errors.
• Sharing an account with other members or placing bets on behalf of a third party.
• Abusing promotional offers or collecting bonuses through multiple accounts.
• Threatening, harassing, or displaying abusive behavior toward the platform or other members.
• Conducting fraudulent activities using the fbalee name or brand.

8.1 Closure by the Member

• Any member may request account closure at any time via live chat or email.
• The balance may be withdrawn before the account is closed, but any bonus balance will be cancelled.

8.2 Closure by fbalee

• In the event of a terms violation, fbalee may suspend or close an account without prior notice.
• An account may be temporarily suspended while an investigation is ongoing.
• If fraud or illegal activity is proven, deposited funds will be forfeited.

Protecting your personal information is one of our top priorities. fbalee uses SSL encryption and modern cybersecurity technology to keep your data secure.

• We do not sell your personal information to any third party.
• Payment information is stored on encrypted servers and is protected from unauthorized access.
• For more details, please read our Privacy Policy page.

• fbalee is not responsible for internet disconnections, server downtime, or technical failures.
• fbalee is not obligated to provide compensation for losses caused by issues with the user's own device or network.
• fbalee is not liable for service disruptions caused by natural disasters, government restrictions, or other uncontrollable circumstances.
• fbalee bears no responsibility for financial losses from betting or gaming — gaming is a voluntary activity.

fbalee is firmly committed to responsible gaming. We want your gaming experience to always be enjoyable and in control.

• Only use funds for betting that you can afford to lose without affecting your daily life.
• If you feel you have a problem, use the self-exclusion option — our support team is ready to help.
• Options to set deposit limits, session limits, and cooling-off periods are available to members.
• For more information, visit our Responsible Gaming page.

• fbalee reserves the right to update these Terms at any time. After any changes, the published date on the platform will be updated.
• For significant changes, a notification will be sent via email or through the platform.
• Continued use of the platform after any changes will be considered acceptance of the new Terms.
• If you do not agree with the new Terms, the option to close your account will always be available.

If you have any questions or complaints about these Terms, please contact our support team:

• Instant support is available 24/7 via Bengali live chat.
• Email: [email protected]
• We are committed to resolving all complaints fairly and promptly.